Privacy Policy

This Privacy Policy describes how ShelfHelp.site (“we”, “us”, “our”) collects, uses, and protects your information when you use our website and services.

1. Information We Collect

We may collect the following types of information when you interact with our website:

• Contact details: name, email address, phone number, and city when you use our contact form or subscribe to our newsletter.
• Project information: details you choose to share about your home, rooms, style preferences, and budget.
• Technical data: IP address, browser type, pages visited, and time spent on the website, collected via standard analytics tools.

2. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide design consultations.
• Prepare proposals or recommendations for your project.
• Send newsletters, updates, and design tips if you have subscribed.
• Improve our website content, layout, and user experience.
• Maintain the security and proper functioning of our website.

3. Cookies & Analytics

Our website may use cookies and similar technologies to remember your preferences and understand how visitors use the site. You can manage or disable cookies through your browser settings, but some parts of the website may not function correctly if cookies are disabled.

4. How We Share Your Data

We do not sell your personal information. We may share limited information with trusted third-party service providers who help us operate the website or deliver our services, and only for the purposes described in this Policy. These providers are required to protect your information.

5. Data Security

We use reasonable technical and organizational measures to protect your personal data. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request corrections or updates to your information.
• Request deletion of your personal information, subject to legal or contractual obligations.
• Withdraw consent to receiving marketing emails at any time by using the “unsubscribe” link or contacting us directly.

To exercise these rights, please contact us at hello@shelfhelp.site.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of other sites, and we encourage you to review their privacy policies.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.